At Moorr, we’re committed to providing you with a seamless and hassle-free experience, right from the moment you create your account to every login thereafter. We understand that sometimes you may encounter questions or issues that require immediate assistance, and we’re here to make sure you get the support you need when you need it the most.
That’s why we’re excited to introduce a new update that brings support to exactly where our users need it – our login page. With this update, we’re embedding our Live Chat feature right at your fingertips, allowing you to access instant support and assistance effortlessly.
What to expect?
The features: Live Chat on Log in Page
Platform: Webapp only
Expected Release Date: Quarter 1 of 2024
Let’s dive into these exciting new feature below!
Instant Support at Your Fingertips
Our Live Chat feature on the login page ensures that help is just a click away. Whether you’re facing challenges with password resets, encountering tricky issues, or simply have a question, our friendly support team will be ready to assist you in real-time. No more waiting for emails or navigating through multiple pages to get the help you need – it’s all right there when you log in.
Seamless Problem Solving
With Live Chat, problem-solving has never been easier. You can communicate with our support team in real-time, describe the issue you’re facing, and receive immediate guidance and solutions. Our team is dedicated to ensuring your experience is as smooth as possible, and Live Chat is one more way we’re making that happen.
Effortless Screen Sharing
Sometimes, a picture is worth a thousand words. That’s why we’ve made it simple for you to attach screenshots directly through Live Chat. If you need to show our support team what you’re experiencing, it’s just a few clicks away. This feature ensures that we can better understand your situation and provide more accurate assistance.
It’s a win-win situation! You get the help you need, and we can assist you more effectively, ensuring that your experience with Moorr is always top-notch.
We’re excited to roll out this update in the next quarter, and we hope it brings added convenience and peace of mind to your experience with us. As always, your feedback is important, so please feel free to share your thoughts as you use the Live Chat feature.
Stay tuned for the release folks!