Live Chat Support on Log In page

At Moorr, we’re committed to providing you with a seamless and hassle-free experience, right from the moment you create your account to every login thereafter. We understand that sometimes you may encounter questions or issues that require immediate assistance, and we’re here to make sure you get the support you need when you need it the most.

That’s why we’re excited to introduce a new update that brings support to exactly where our users need it – our login page. With this update, we’re embedding our Live Chat feature right at your fingertips, allowing you to access instant support and assistance effortlessly.

What to expect?

The features: Live Chat on Log in Page

Platform: Webapp only

Expected Release Date: Quarter 1 of 2024

Let’s dive into these exciting new feature below!

The Why?

Instant Support at Your Fingertips

Our Live Chat feature on the login page ensures that help is just a click away. Whether you’re facing challenges with password resets, encountering tricky issues, or simply have a question, our friendly support team will be ready to assist you in real-time. No more waiting for emails or navigating through multiple pages to get the help you need – it’s all right there when you log in.

Seamless Problem Solving

With Live Chat, problem-solving has never been easier. You can communicate with our support team in real-time, describe the issue you’re facing, and receive immediate guidance and solutions. Our team is dedicated to ensuring your experience is as smooth as possible, and Live Chat is one more way we’re making that happen.

Effortless Screen Sharing

Sometimes, a picture is worth a thousand words. That’s why we’ve made it simple for you to attach screenshots directly through Live Chat. If you need to show our support team what you’re experiencing, it’s just a few clicks away. This feature ensures that we can better understand your situation and provide more accurate assistance.

It’s a win-win situation! You get the help you need, and we can assist you more effectively, ensuring that your experience with Moorr is always top-notch.

We’re excited to roll out this update in the next quarter, and we hope it brings added convenience and peace of mind to your experience with us. As always, your feedback is important, so please feel free to share your thoughts as you use the Live Chat feature.

Stay tuned for the release folks!

You might also be interested in

Coming soon! MoneySMARTS 2.0

Introducing MoneySMARTS 2.0: a revamped, smarter way to manage your money within the Moorr platform, offering enhanced tracking, flexible account management, and effortless control over your finances.

Read more

Try Moorr For Free Today

Spend money on the things you want without guilt and save for the future with confidence. You can have the best of both worlds. Achieve more, with Moorr

Let us know how to keep you in the loop!

Let us know how to keep you in the loop!

 
 

Privacy Policy

This following document sets forth the Privacy Policy for this website. We are bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals using this website.

Collection of your personal information

We collect Non-Personally Identifiable Information from visitors to this Website. Non-Personally Identifiable Information is information that cannot by itself be used to identify a particular person or entity, and may include your IP host address, pages viewed, browser type, Internet browsing and usage habits, advertisements that you click on, Internet Service Provider, domain name, the time/date of your visit to this Website, the referring URL and your computer’s operating system.

Free offers & opt-ins

Participation in providing your email address in return for an offer from this site is completely voluntary and the user therefore has a choice whether or not to disclose your information. You may unsubscribe at any time so that you will not receive future emails.

Sharing of your personal information

Your personal information that we collect as a result of you purchasing our products & services, will NOT be shared with any third party, nor will it be used for unsolicited email marketing or spam. We may send you occasional marketing material in relation to our design services.

What Information Do We Collect?

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

Cookie Based Marketing

Some of our advertising campaigns may track users across different websites for the purpose of displaying advertising. We do not know which specific website are used in these campaigns, but you should assume tracking occurs, and if this is an issue you should turn-off third party cookies in your web browser.

How Do We Use Information We Collect from Cookies?

As you visit and browse Our Website, the Our Website uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our web server log files or pixels, allow us to calculate the aggregate number of people visiting Our Website and which parts of the site are most popular. This helps us gather feedback to constantly improve Our Website and better serve our clients. Cookies and pixels do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

IP Addresses

P addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

Sharing and Selling Information

We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide Services that you have requested.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by using our contact page form.

Changes to this Privacy Policy

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use this website. You may contact us at any time with regards to this privacy policy.