Don’t worry! We’re here to help.
You’ll have the most common FAQ below to help you step by step.
You’ll be able to access your account in no time!
Google Authenticator is an extra layer of protection we use to ensure the security of your account beyond just an email and password. We are on a crusade to help you manage your money, yes, but we’re also on a crusade to keep this financial information safe!
Certainly! If you’ve forgotten your password and need to reset it, it’s simple.
Just click on the button below.
There could be two reasons why this is not working:
If you’re seeing multiple tokens in your phone, this means you’ve scanned the QR code more than once.
Not a worry at all, click on the button below and we’ll step through the process on how to sort this out with you.
All good! You can actually reset it yourself with a couple of steps.
Not a worry at all. You might have accidentally clicked “next” without scanning the Google Authenticator barcode. Basically, you are stuck on this page and can’t go back to scan your code OR move forward to the Moorr Platform!
It’s a very simple fix though.
Please open up the Google authenticator App on your smart phone. The 6-digit code to login will be found there.
If you can’t see any codes in there, it could be that you haven’t scanned it previously or it got accidentally deleted.
If that’s the case, don’t worry! It’s an easy fix. Just follow the steps below:
Moorr is like having a high-speed, personal financial advisor in the palm of your hand. Here’s how you can start taking complete control of your money and go from “I think I’m good with money” to “I know I’m moving towards financial wellbeing”.
Find out about our 7 Steps Process here and how to best use Moorr for Money SMARTS!
How would you set up Moorr to trap your every dollar and build wealth
Tips on how you can save for a home deposit as quickly as possible!
Step-by-step through the process of recovering from credit card debt and regaining control of your finances.
Keen to pay off your mortgage as quickly as possible and become debt-free? Check this one out!
Had enough of trying everything else? Just keen to have a yarn with a real, living, most likely human being? No worries! We’re here to lend a hand with any questions, concerns, or issues you’ve got. Our Support Team is stoked to tackle any queries you’ve got about Moorr. Whether you’re battling to sort out tricky expenses, reckon you’ve found a bug, or perhaps you’ve got a great idea for the app, we’re all ears!
Let's Stay Connected
This following document sets forth the Privacy Policy for this website. We are bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals using this website.
We collect Non-Personally Identifiable Information from visitors to this Website. Non-Personally Identifiable Information is information that cannot by itself be used to identify a particular person or entity, and may include your IP host address, pages viewed, browser type, Internet browsing and usage habits, advertisements that you click on, Internet Service Provider, domain name, the time/date of your visit to this Website, the referring URL and your computer’s operating system.
Participation in providing your email address in return for an offer from this site is completely voluntary and the user therefore has a choice whether or not to disclose your information. You may unsubscribe at any time so that you will not receive future emails.
Your personal information that we collect as a result of you purchasing our products & services, will NOT be shared with any third party, nor will it be used for unsolicited email marketing or spam. We may send you occasional marketing material in relation to our design services.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
Some of our advertising campaigns may track users across different websites for the purpose of displaying advertising. We do not know which specific website are used in these campaigns, but you should assume tracking occurs, and if this is an issue you should turn-off third party cookies in your web browser.
As you visit and browse Our Website, the Our Website uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our web server log files or pixels, allow us to calculate the aggregate number of people visiting Our Website and which parts of the site are most popular. This helps us gather feedback to constantly improve Our Website and better serve our clients. Cookies and pixels do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.
P addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide Services that you have requested.
You may request access to all your personally identifiable information that we collect online and maintain in our database by using our contact page form.
We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use this website. You may contact us at any time with regards to this privacy policy.
